Remote Support
Remote Support
Allow a Truespeed technician to securely access your computer to diagnose and fix issues.
How Remote Support Works
Call Us First
Contact our support team by phone or chat. A technician will guide you through starting the remote session.
Download the Tool
Download our secure remote support application. It runs only for this session, nothing is installed permanently.
We Fix It
Our technician diagnoses and resolves the issue while you watch. You can end the session at any time.
Security note: We will never initiate a remote session without your knowledge and explicit permission. Never share your session code with anyone who contacts you unsolicited.
Need Remote Help?
Call us and a technician will walk you through the process.
Ready for Better Internet?
Check availability at your address. No service contracts or commitments.