Crystal-Clear Phone Service. Starting at $12.99/mo.
Replace your Bell or Rogers line and keep your number. Home plans start at $12.99/mo and differ only by how far your calls go. Business lines start at $24.95/mo and get cheaper as your team grows.
Phone Plans
Home or Business. Pick a side.
Add a line to any Truespeed internet plan at the same address. All prices +HST.
Home Phone Four tiers, separated only by how far your calls go. Everything else, caller ID, voicemail, call waiting and HD voice, is included on every one. Keep your existing number and your existing handset.
* All prices +HST. Phone service requires an active Truespeed internet plan at the same service address. Number porting takes 5 to 10 business days. Long distance beyond your plan's calling area is billed at per-minute rates.
Business Phone TruePhone Business starts with your primary line, then gets cheaper per line as the team grows. Add the extras below as you need them.
Business Add-Ons
Add any of these to a TruePhone Business account. All prices +HST, per month.
- Toll-Free Line $14.95/mo
- Fax Line $14.95/mo
- E-Fax $24.95/mo
- Unlimited Fax Service $29.99/mo
- VoIP Texting $9.95/mo
- Conference Calling, 5 users $24.95/mo
- Conference Calling, 10 users $49.90/mo
- Conference Calling, 15 users $74.85/mo
- Ringotel Extension $4.95/mo
- Ringotel Standalone $14.95/mo
* All prices +HST. Business phone requires an active Truespeed internet connection at the service address. Per-line rates apply to the line count on the account: lines 2 to 9 bill at the second tier, and the volume rate applies from line 10 onward. Number porting takes 5 to 10 business days.
Cell Phone Twinning
When someone calls your home phone number, both your home phone AND your cell phone ring at the same time. Answer on either one. Perfect for when you're in the backyard, garage, or away from the house.
- One number rings both devices simultaneously
- Answer on your home phone or your cell, whichever you pick up first
- Keep your landline number; give out one number for everything
- Works with any cell phone carrier: Rogers, Bell, Fido, or anyone else
- Included on every home phone plan, from $12.99/mo
Included Features
Everything You Expect From a Home Phone
All standard calling features included at no extra charge. No à la carte add-ons, no feature-unlocking fees.
Unlimited local and long-distance calls anywhere in Canada, included from the Canada Only plan up. No per-minute charges.
See the caller's name and number before you answer. Name display included, not an extra fee like Bell charges.
Standard voicemail with 25-message capacity. Premium includes visual voicemail delivered to your email inbox.
Never miss a second call. Hear a beep when another call comes in and switch between them.
Crystal-clear HD Voice quality, noticeably better than old copper-wire phone lines.
Keep your existing Bell or Rogers phone number. We handle the transfer. Takes 5–10 business days.
Schedule quiet hours so calls go straight to voicemail during times you set. Available on Premium plan.
Block specific numbers or anonymous callers at the account level. Premium feature.
International calling available at competitive per-minute rates. Ask our team for a current rate card.
Plug your existing corded or cordless phone into our adapter. No new hardware to buy unless you want it.
Ring both your home phone and cell phone simultaneously. Premium plan. Works with any cell carrier.
Visual voicemail transcripts and audio files delivered directly to your email. Premium plan.
See How We Compare
Truespeed Phone vs. Bell Home Phone
Bell's standard residential home phone rates, as publicly advertised in Ontario. Promotional pricing typically reverts after 12–24 months.
| Feature | Truespeed Phone | Bell Home Phone |
|---|---|---|
| Monthly Price | From $12.99/mo ✓ | From ~$35/mo ✗ |
| Canada Long Distance | Included, unlimited ✓ | Add-on required ✗ |
| Caller ID with Name | Included ✓ | Extra charge ✗ |
| Voicemail | Included ✓ | Extra charge ✗ |
| Cell Twinning | Every plan ✓ | Not available ✗ |
| Contract | None, ever ✓ | Often 24-month term ✗ |
| Local Support | Brockville team ✓ | Call centre ✗ |
| Promotional Pricing | None, same price forever ✓ | Rises after 12–24 months ✗ |
* Bell prices are standard non-promotional rates as publicly advertised for Ontario residential service. Truespeed Phone pricing is month-to-month, so the price you see is the price you always pay. All prices +HST.
Keep Your Phone Number
You don't have to give up your phone number to switch. We'll transfer (port) your existing number from Bell, Rogers, or any other provider. Here's how it works:
Add Phone service to your Truespeed plan and tell us your existing phone number.
Our team submits the porting request to your current phone provider on your behalf.
Your current provider is required by the CRTC to release your number. This typically takes 5–10 business days.
Your number moves to Truespeed. Your old service cancels automatically. No calls missed.
You do not need to call or notify Bell/Rogers yourself. Truespeed handles the transfer. You are protected by the CRTC's Local Number Portability rules.
Add Phone to Your Internet Plan
Add Truespeed Phone to any internet plan and manage everything through one provider: one bill, one local team to call if anything needs attention.
- Internet from $36.99/mo
- + Area Code Local phone for $12.99/mo
- = Internet + Phone from $49.94/mo
Want internet + phone + TV? Add Standard TV for $25/mo more.
Frequently Asked Questions
No. Your existing corded or cordless phone will work. We provide an ATA (Analog Telephone Adapter) that connects between your phone and the internet; it looks like a small power adapter. Just plug your phone into it and you're done. If you want a new phone, we can also recommend SIP-compatible handsets.
VoIP phone requires a working internet connection. If your internet is down, your phone will not work. For this reason, we recommend that customers who need 911 access during outages keep a cell phone charged. Truespeed's network uptime is 99.9%, but this is something to be aware of.
Yes. All Truespeed VoIP lines are registered for 911 service with your municipal address on file. When you call 911, your address is automatically provided to emergency dispatch, just like a traditional landline. It is important to keep your registered address up to date if you move.
Number porting (transferring your existing phone number from Bell, Rogers, or another provider) typically takes 5–10 business days. During this time, your existing phone service continues to work normally. On the port date, your number moves to Truespeed automatically. There is no gap in service and no action required from you.
Cell phone twinning makes your cell phone ring at the same time as your home phone when someone calls your home number, and it is included on every home phone plan. You can answer on either device: whichever you pick up first, the other stops ringing. It works with any cell phone and any carrier (Rogers, Bell, Fido, etc.).
Yes. International calling is available on every plan at competitive per-minute rates. Calls to the United States are already included on the North American and Global plans, and Global adds Mexico. For rates to specific countries, call our team at (613) 865-7733 or email websales@truespeed.ca.
No. Truespeed Phone is month-to-month with no service contracts and no early-termination fees. You can add or remove it from your account at any time.
Yes. Truespeed Phone requires an active Truespeed residential internet plan at the same service address. If you're not yet a Truespeed customer, check your address, as our internet plans start at $36.99/mo and can be bundled with Phone from day one.
Ready to Replace Your Home Phone?
Keep your number, cut your bill. Add Truespeed Phone to any internet plan, starting at $12.99/mo.
