Network Maintenance Advisories
Upstream Network Maintenance – Cable Customers
Our upstream providers will be performing essential maintenance on their fibre circuits, which may temporarily affect your service.
Maintenance Window:
🕛 Start: Tuesday, August 5, 2025, at 12:00 AM EDT
🕑 End: Tuesday, August 5, 2025, at 2:00 AM EDT
🛠️ Impact:
Service interruptions may occur during the maintenance window.
Expected loss of service(s): Up to 120 minutes within the maintenance time window.
🙏 We apologize for any inconvenience this may cause.
UPDATE: August 5, 2025
Due to circumstances beyond our provider’s control, hardware upgrades have been rescheduled for Tuesday, August 19, 2025 (12:00 AM EDT to 6:00 AM EDT).
Thank you for your understanding.