Truespeed Phone Packages – The best mainstream choice for Home & Business Phone.
Select the plan that best suits your needs:
The lowest priced Home Phone unlimited calling in the 613 area code plus all of the calling features.
- Local Support
- $12.95w/ Internet
- $17.95 Purchased Alone
- / month
Enjoy unlimited calling throughout Canada with all of our features. Unlimited calling is restricted to within Canada only.
- Local Support
- $14.95w/ Internet
- $19.95 Purchased Alone
- / month
Calling Number Display
Calling Name Display
Voicemail to Email
Three Way Calling
Call Return (*69 or from Voicemail)
Mobile Phone App
Cell Phone Twinning
Time of Day Schedule for inbound calls
Multiple Voicemail Boxes
Keep your Telephone Number
Call Block (get rid of the pesky telemarketers)
Reverse Call/Call Back
TruePhone Frequently Asked Questions
Click on a question link to reveal the answer
What is TrueHome Home Phone Service?
Our telephone service uses either a small device called an analog telephone adapter (ATA) or an IP compatible phone to route your call through the internet to its intended recipient.
What is required to use the TruePhone Service?
Aside from your wireless or wired home telephone, you will need an internet connection and an ATA, both of which we can provide. If you would rather use a state of the art HD digital phone, we have a wide selection of feature rich and inexpensive options in stock.
Is there a contract?
Nope! We don’t like contracts so we’re not going to force one on you. You are welcome to cancel with a billing cycle’s notice any time.
Do you offer a discount if I bundle your internet with the TruePhone service?
Absolutely! Our lowest price includes a $5 bundle discount on each package when bundled with one of our internet services. While you are welcome to purchase the phone service separately, we can’t guarantee the reliability of the service due to the variance in the quality of internet connections out there.
Does TruePhone have limitations in comparison to a conventional phone service?
TruePhone service requires an internet connection to function. If your internet service is offline due to an outage or power failure, our phone service including E911 access will not work. Adding a power bar with UPS functionality to your internet and phone service is always a good idea.
What makes TruePhone the better choice for phone service?
There are lots of reasons but here are a few:
We are significantly lower cost than the big guys for starters.
We’re feature rich – All of our packages include every phone feature we offer at no extra cost.
We’re mobile. We can link your home service to your cell phone or you can simply take your ATA with you when you’re travelling for your local service wherever you go, assuming you have access to an internet connection of course.
We do all the work for you – TruePhone as a service is basically plug and play. We automatically have the equipment provision as soon as you plug it into an internet connection. While we have detailed instructions available to help even the most tech-fearing individuals, we can also have discounted plans available to have a tech visit, ensuring your transition is effortless.
What do I need to know about e9-1-1 emergency service?
We pride ourselves in offering the best E911 service available but as with all TruePhone service, it requires an operational internet connection to function.
It is very important that your address is correct when you register for our service to ensure that an emergency agent can most efficiently send assistance to the correct location.
An operator will confirm your location and will quickly transfer you to the local agency to continue to meet your needs.
In the event that a caller cannot speak or communicate effectively, the agent will direct assistance to the address you registered on signup. It is extremely important to keep that address up to date with Truespeed in the event of a move.
As with any 9-1-1 call, it’s imperative to stay on the line until instructed to hang up. If you get disconnected for any reason, call back immediately.
Does TruePhone require Bell or any other telephone provider’s services to function?
No. Our service only requires an internet connection and does not require any other phone company’s facilities to operate. That also means that the low price we charge is the only bill you will receive for your phone service.
Can I keep my existing phone number?
Absolutely! All we need is a copy of your existing phone bill to provide proof that you are porting you over.
What kind of quality can I expect from TruePhone Service?
Using your existing analog phone equipment the voice quality will be comparable to a conventional phone service. We have inexpensive wired and wireless digital phones that eliminate the analog static and transmit in an HD format that offers better voice quality than your existing service.t from TruePhone service?
Do you have a home security system? No Problem! Unlike our competition, we offer full support for telephone-based security systems.